We have been customers with you for over * years now - my * is ***-***-****. We are cur...
GetHuman-wbenderl's customer service issue with Verizon FiOS from November 2018
24 views | 2686 similar | 0 following
Help with my Verizon FiOS issue
Next: our robot will wait on hold for GetHuman-wbenderl to get a Verizon FiOS rep on the line!
Always use the GetHuman Phone to call Verizon FiOS. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-wbenderl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-wbenderl may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-wbenderl's own words
We have been customers with you for over * years now - my * is ***-***-****. We are currently very disappointed about some things we just realized about our phone plan. We’ve had internet with fiber optics for many years now and recently went to inquire about a high bill. The bills was high because of misuse of *** made by legally blind grandmother living with us. We also realiEd that we were being charged **$ with the fiber optics box that cost ***$. We have over paid all these years. We recently decided to buy the box but we really feel that we should be given it either for free or at a much greater discount. We have had the same box for this whole time. We’re hoping your new box is made with the same quality and will last us. If you can please take this into consideration as we have overpaid for this by ***$.
GetHuman-wbenderl did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
How GetHuman-wbenderl fixed the problem
We are waiting for GetHuman-wbenderl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Verizon FiOS customer problems.