I received an email regarding a contract renewal and changes in service. I did not auth...

GetHuman-mindbind's customer service issue with Verizon FiOS from October 2018

2447 similar
0 following
Help with my Verizon FiOS issue
First: share to improve GetHuman-mindbind's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mindbind to get a Verizon FiOS rep on the line!
Always use the GetHuman Phone tocall Verizon FiOS. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-mindbind may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Tip from another customer
If you are having technical issues please reset your modem or device by turning it off for 15 - 30 seconds and then turning it back on. If the issue stays then you should call support.
The issue in GetHuman-mindbind's own words
I received an email regarding a contract renewal and changes in service. I did not authorize any contract renewal or change in service. Watching tv this evening i disovered that my subscribed chanels were no longer comming in. I went to the settings and changed my service back to the original subscribed channels. I then received an email stating that my service was changed and I will be billed way more than I signed up for. I just got this service in Feburary and I was gauranteed a set price for the year without a contract. I do not wish to engage in a contract and I would like my service to stay the same. I tried to call several different numbers and spoke with a customer service agent to no avail. Can someone please assist me in this matter.
GetHuman-mindbind did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
How GetHuman-mindbind fixed the problem
We are waiting for GetHuman-mindbind to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon FiOS's attention and get better help faster. Tap below to get started.
Having Verizon FiOS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon FiOS email you?
This email address isn't valid
Follow this issue
See how GetHuman-mindbind fixes it.
This email address isn't valid

Verizon FiOS

Customer service issue
Reported by GetHuman-mindbind
Oct 19th, 2018 - 3 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 2 customers so far
Similar issue to 2447 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mindbind started working on this issue
Oct 19th, 2018 2:08am