I have down wires in front of my house and verizon fios has told me for the last two we...

GetHuman-missrell's customer service issue with Verizon FiOS from October 2018

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The issue in GetHuman-missrell's own words
I have down wires in front of my house and verizon fios has told me for the last two weeks that someone would be out there to take care of this and no one has been out yet. the address is **** clifmar road windsor mills, md ***** children play on this road someone needs to come and hang those wires back up and yes it's fios because i use to have fios.
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Verizon FiOS

Customer service issue
Reported by GetHuman-missrell
Oct 11th, 2018 - 5 mons ago
I have an issue with Verizon FiOS too
Fixed
Seen by 5 customers so far
Similar issue to 2332 others
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Items needed
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Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-missrell started working on this issue
Oct 11th, 2018 1:45pm
GetHuman-missrell indicated the issue is not fixed yet.
Oct 12th, 2018 3:39pm