My modem is putting out a wireless signal that is picked up by my ham radio. If I reset...

GetHuman1183703's customer service issue with Verizon FiOS from September 2018

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The issue in GetHuman1183703's own words
My modem is putting out a wireless signal that is picked up by my ham radio. If I reset the modem it goes away for a while but then comes back. I rent my modem but know you will not replace it because it is still working. Can I purchase a new one and send this one back so as to not pay rent. It is a constant tone on my radio on three differant freqs. I have checked all grounds and connection with no results. On one of your test sites I got the message. Internet connectivity problem. Reset modem.
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Verizon FiOS

Customer service issue
Reported by GetHuman1183703
Sep 22nd, 2018 - 4 mons ago
I have an issue with Verizon FiOS too
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
GetHuman1183703 started working on this issue
Sep 22nd, 2018 4:18pm