We signed with Verizon Fios (installed *******). We are supposed to get a promotional g...

GetHuman1160789's customer service issue with Verizon FiOS from September 2018

1975 similar
1 following
Help with my Verizon FiOS issue
First: share to improve GetHuman1160789's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1160789 to get a Verizon FiOS rep on the line!
Always use the GetHuman Phone tocall Verizon FiOS. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1160789 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman1160789's own words
We signed with Verizon Fios (installed *******). We are supposed to get a promotional gift card ($*** VISA pre-paid Rewards Card). Every time I try to register on Verizon's website, I get the message: "Our apologies. Due to a system issue, your registration was not successful. Please try again later." I have tried * or * times...same message. HELP!
GetHuman1160789 did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
How GetHuman1160789 fixed the problem
We are waiting for GetHuman1160789 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon FiOS's attention and get better help faster. Tap below to get started.
Having Verizon FiOS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon FiOS email you?
This email address isn't valid
Follow this issue
See how GetHuman1160789 fixes it.
This email address isn't valid

Verizon FiOS

Customer service issue
Reported by GetHuman1160789
Sep 18th, 2018 - 6 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 16 customers so far
Similar issue to 1975 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman1160789 started working on this issue
Sep 18th, 2018 3:58pm