We recently moved to another area so we cancelled Verizon Service on ********. The last...

GetHuman-pjykarin's customer service issue with Verizon FiOS from July 2018

1 view
 | 
763 similar
 | 
0 following
Help with my Verizon FiOS issue
First: share to improve GetHuman-pjykarin's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-pjykarin to get a Verizon FiOS rep on the line!
Always use the GetHuman Phone tocall Verizon FiOS. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-pjykarin's own words
We recently moved to another area so we cancelled Verizon Service on ********. The last bill I got is for the service period of ****-****, which I have already paid. I called Verizon’s customer service on **** and a rep confirmed that I will receive an updated final bill within *-* business days, which will show the actual service fee I’m responsible for (the period from ****-***) and also will receive the refund for the period of ***-**** soon. However, I waited for a week, but no final bill or refund was received from Verizon. Called Verizon for several times and all the reps transferred me to a line that no one answered (I waited for over ** mins).*Hope we can get the refund ASAP.
GetHuman-pjykarin did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
How GetHuman-pjykarin fixed the problem
We are waiting for GetHuman-pjykarin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon FiOS's attention and get better help faster. Tap below to get started.
Having Verizon FiOS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pjykarin fixes it.
This email address isn't valid

Verizon FiOS

Customer service issue
Reported by GetHuman-pjykarin
Jul 2nd, 2018 - a yr ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 1 customer so far
Similar issue to 763 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-pjykarin started working on this issue
Jul 2nd, 2018 4:19pm