i was chatting with mohaamed. he told me to reset. i reset. i got disconnected and c...

GetHuman820341's customer service issue with Verizon FiOS from June 2018

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i was chatting with mohaamed. he told me to reset. i reset. i got disconnected and can't get back to him. also, now i can't get on the internet via my home account. i'm using my iphone connection. also, i've been on telephone hold for ** minutes
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Verizon FiOS

Customer service issue
Reported by GetHuman820341
Jun 25th, 2018 - 2 mons ago
I have an issue with Verizon FiOS too
Fixed
Seen by 4 customers so far
Similar issue to 691 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman820341 started working on this issue
Jun 25th 10:51pm
GetHuman820341 confirmed the issue is fixed. Hooray!
Jun 27th 12:55am