I called Verizon to revise my triple bundle service. I got a price quote by phone. A...

GetHuman-rubinjt's customer service issue with Verizon FiOS from June 2018

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The issue in GetHuman-rubinjt's own words
I called Verizon to revise my triple bundle service. I got a price quote by phone. A billing estimate was emailed to me. Verizon then refused to honor the price offered for service when I called back * days later. I called again and got a new price quote by phone. I didn’t request an email for obvious reasons. I called back to accept the new offer about * days later. The offer was no longer on the table. Very unethical.
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Verizon FiOS

Customer service issue
Reported by GetHuman-rubinjt
Jun 12th, 2018 - 9 mons ago
I have an issue with Verizon FiOS too
Fixed
Seen by 6 customers so far
Similar issue to 562 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-rubinjt started working on this issue
Jun 12th, 2018 1:42am
GetHuman-rubinjt indicated the issue is not fixed yet.
Jun 13th, 2018 3:03am
GetHuman-rubinjt indicated the issue is not fixed yet.
Jun 19th, 2018 2:20am