Being billed for device I don’t have

GetHuman709098's customer service issue with Verizon FiOS from June 2018

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The issue and preferred resolution, in GetHuman709098's own words:
The problem I ran into: Being billed for device I don’t have
I trust that Verizon FiOS will make this right and come up with a resolution that is fair.
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Verizon FiOS

Customer service issue
Reported by GetHuman709098
Jun 4th, 2018 - 2 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 2 customers so far
Similar issue to 507 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman709098 started working on this issue
Jun 4th 6:36pm