My RCA Tv . will not shut off with the remote from Fios or rca remote the tech o...

GetHuman-raberezi's customer service issue with Verizon FiOS from June 2018

Help with my Verizon FiOS issue
Tip from another customer
If you are having technical issues please reset your modem or device by turning it off for 15 - 30 seconds and then turning it back on. If the issue stays then you should call support.
My RCA Tv . will not shut off with the remote from Fios or rca remote the tech only programmed * tv 's not the third Can turn on But not shut off have to unplug from socket do not want to continue to do that Please help me .*Bought universal remote does not help either.. RB
I trust that Verizon FiOS will make this right and come up with a resolution that is fair.
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Verizon FiOS

Customer service issue
Reported by GetHuman-raberezi
Jun 4th, 2018 - 17d ago
I have an issue with Verizon FiOS too
Fixed
Seen by 9 customers so far
Similar issue to 34 others
0 customers following this
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Timeline
GetHuman-raberezi started working on this issue
Jun 4th 2:43pm
GetHuman-raberezi indicated the issue is not fixed yet.
Jun 4th 9:38pm
GetHuman-raberezi indicated the issue is not fixed yet.
Jun 4th 9:42pm
GetHuman-raberezi indicated the issue is not fixed yet.
Jun 4th 9:43pm
GetHuman-raberezi indicated the issue is not fixed yet.
Jun 4th 9:46pm
GetHuman-raberezi indicated the issue is not fixed yet.
Jun 4th 11:24pm
GetHuman-raberezi indicated the issue is not fixed yet.
Jun 4th 11:27pm
GetHuman-raberezi indicated the issue is not fixed yet.
Jun 4th 11:27pm