After brief power outage, TV channels will not tune in. Only guide will show. This is o...

GetHuman-bhaber's customer service issue with Verizon FiOS from June 2018

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After brief power outage, TV channels will not tune in. Only guide will show. This is on both of my TV sets.
I trust that Verizon FiOS will make this right and come up with a resolution that is fair.
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Verizon FiOS

Customer service issue
Reported by GetHuman-bhaber
Jun 2nd, 2018 - 3 mons ago
I have an issue with Verizon FiOS too
Fixed
Seen by 6 customers so far
Similar issue to 402 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-bhaber started working on this issue
Jun 2nd 3:06am
GetHuman-bhaber confirmed the issue is fixed. Hooray!
Jun 3rd 11:59am