I was just on the phone trying to get my FIOS fixed. The person tried various things b...
GetHuman685862's customer service issue with Verizon FiOS from May 2018
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The issue in GetHuman685862's own words
I was just on the phone trying to get my FIOS fixed. The person tried various things but determined that the problem was with my box outside. He made an appointment for me for tomorrow. But now my FIOS is working. Perhaps what he did took awhile to reset everything. He did not tell me how to cancel my appointment. Please tell me how to cancel it. My account number is ************. My name is Patricia Maslinoff.
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