I have ***** reward points on my Verizon FiOS account but when I try using them it give...

GetHuman632603's customer service issue with Verizon FiOS from April 2018

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The issue in GetHuman632603's own words
I have ***** reward points on my Verizon FiOS account but when I try using them it give me the error code VOD****
GetHuman632603 did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
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Verizon FiOS

Customer service issue
Reported by GetHuman632603
Apr 26th, 2018 - 7 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 7 customers so far
Similar issue to 2827 others
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Timeline
GetHuman632603 started working on this issue
Apr 26th 9:43pm