Get diagnostic screen instead of fios tv

GetHuman619555's customer service issue with Verizon FiOS from April 2018

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The issue in GetHuman619555's own words
Get diagnostic screen instead of fios tv
Fix it
I have an issue with Verizon FiOS too
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Verizon FiOS

Fios tv
Customer service issue
Reported by GetHuman619555
Apr 22nd, 2018 - 7 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 3 customers so far
Similar issue to 2779 others
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GetHuman619555 started working on this issue
Apr 22nd 7:23pm