I I want to cancel cable and landline. I have called several numbers and I've gone on t...

GetHuman742916's customer service issue with Verizon FiOS from June 2018

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Help with my Verizon FiOS issue
Before contacting them, items GetHuman742916 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
GetHuman742916's next move: have a Verizon FiOS rep call.
Always use the GetHuman Phone tocall Verizon FiOS. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman742916's own words:
I I want to cancel cable and landline. I have called several numbers and I've gone on the app. I keep getting the runaround. I do want to keep internet service. Please don't make me offers for a better price if I keep services. I do not want TV or landline. The only offer I want is for internet. Thank you in advance for your attention.
I trust that Verizon FiOS will make this right and come up with a resolution that is fair.
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Verizon FiOS

Customer service issue
Reported by GetHuman742916
Jun 2nd, 2018 - 15d ago
I have an issue with Verizon FiOS too
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Seen by 2 customers so far
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Timeline
GetHuman742916 started working on this issue
Jun 2nd 5:47pm