WiFI not working. WLAN light is out on DSL modem.

GetHuman-dmnriley's customer service issue with Verizon DSL from April 2020

Help with my Verizon DSL issue
The issue in GetHuman-dmnriley's own words
The problem: WiFI not working. WLAN light is out on DSL modem.

GetHuman-dmnriley did not yet indicate what Verizon DSL should do to make this right.

How GetHuman-dmnriley fixed the problem
Pushed in wlan button located next to power switch which turned wifi back on
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Verizon DSL

Customer service issue
Reported by GetHuman-dmnriley
Apr 13th, 2020 - 8 months ago
Fixed
GetHuman-dmnriley shared how to fix
Seen by 8 customers so far
Similar issue to 117 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman-dmnriley started working on this issue
Apr 13th 12:34am
GetHuman-dmnriley indicated the issue is not fixed yet.
Apr 13th 11:15am
GetHuman-dmnriley indicated the issue is not fixed yet.
Apr 13th 12:06pm
GetHuman-dmnriley indicated the issue is not fixed yet.
Apr 13th 12:12pm
GetHuman-dmnriley confirmed the issue is fixed. Hooray!
Apr 14th 1:14am

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