I have Verizon DSL service using Westell router A**-******-** Rev R**My Account...

GetHuman815763's customer service issue with Verizon DSL from June 2018

Help with my Verizon DSL issue
The issue in GetHuman815763's own words
I have Verizon DSL service using Westell router A**-******-** Rev R**My Account * **************Carl Smith**** Beatrice Ave*Johnstown, PA********My DSL router lights are*Power - Green*E*, E*, E*, E* - Off*Wireless - Green*USB - Off*DSL - Flashing Green*Internet - Off**I called Verizon support yesterday and was advised DSL service in my area was out and it would be **-** hours before repairs are made.**Can you provide an update on when DSL service is expected to be fixed.**Thanks,*Carl
GetHuman815763 did not yet indicate what Verizon DSL should do to make this right.
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How GetHuman815763 fixed the problem
Service was restored
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Verizon DSL

Customer service issue
Reported by GetHuman815763
Jun 24th, 2018 - 6 mons ago
I have an issue with Verizon DSL too
Fixed
Seen by 9 customers so far
Similar issue to 53 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman815763 started working on this issue
Jun 24th 3:56pm
GetHuman815763 confirmed the issue is fixed. Hooray!
Jun 24th 5:17pm
GetHuman815763 confirmed the issue is fixed. Hooray!
Jun 25th 5:54pm
GetHuman815763 confirmed the issue is fixed. Hooray!
Jun 25th 5:55pm
GetHuman815763 confirmed the issue is fixed. Hooray!
Jun 25th 5:55pm
GetHuman815763 confirmed the issue is fixed. Hooray!
Jun 25th 6:21pm