My name is Mildred Ellis and My account number is $***-***-***-****-***I do not underst...

GetHuman-mmellisj's Overcharges on My Account issue with Verizon Billing from August 2020

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Top Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. This could also be a result of energy use based on the seasons or time of year.
The issue in GetHuman-mmellisj's own words
My name is Mildred Ellis and My account number is $***-***-***-****-***I do not understand Verizons billing. I was paying $***.** monthly until June. *, ****. After that I have been billed at higher rates, I have not asked for any additional services. so why is this happening. I have continued to pay the initial rate of $***.** until I can get this problem resolved. I made a call to an agent who said she did not understand the charges and would get back to me after she spoke with her supervisor,*I never heard back from her.

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Verizon Billing

Overcharges on My Account issue
Reported by GetHuman-mmellisj
Aug 21st, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 400 others
0 customers following this

Timeline

GetHuman-mmellisj started working on this issue
Aug 21st, 2020 8:11pm