I am seriously considering switching my internet to cable as I am payingclose to $** a...

GetHuman-otc's customer service issue with Verizon Billing from January 2019

359 similar
0 following
Help with my Verizon Billing issue
Next: our robot will wait on hold for GetHuman-otc to get a Verizon Billing rep on the line!
Always use the GetHuman Phone tocall Verizon Billing. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-otc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-otc may need:
PIN on Account, Account Holder Name, Phone Number, Email, Billing Address, and Last 4 of Social Security
Top Tip from another customer
Lowering a bill can be quite difficult but if you have been with a company longer they are more likely able to help you save.
The issue in GetHuman-otc's own words
I am seriously considering switching my internet to cable as I am payingclose to $** a month for this DSL while my friends only pays $** for the same service. I rarely have service from **pm until *am and if I do it is slower than my old dial up used to be. I have complained in the past and have been paying for new routers for years. Technicians have been here and found nothing wrong other than they say it is the package I have. I am not willing to pay this high internet price and rental on a router for the current situation as I can switch to cable for less than half the price with more more speed. I have never been able to stream a video and photos take forever to load. I feel like I am back in the **s with the old dial up or worse. Unless we can come to a resolution on this matter, i will be looking into an alternative internet provider. This bill needs to be much much lower and a better service provided.
GetHuman-otc did not yet indicate what Verizon Billing should do to make this right.
I have an issue with Verizon Billing too
How GetHuman-otc fixed the problem
We are waiting for GetHuman-otc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon Billing's attention and get better help faster. Tap below to get started.
Having Verizon Billing issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-otc fixes it.
This email address isn't valid

Verizon Billing

Customer service issue
Reported by GetHuman-otc
Jan 25th, 2019 - 3 mons ago
I have an issue with Verizon Billing too
Not resolved
Seen by 5 customers so far
Similar issue to 359 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-otc started working on this issue
Jan 25th 6:55pm