I was adding an additional line to my existing * phones which I will be using for a bus...
GetHuman1681439's customer service issue with Verizon Billing from December 2018
Help with my Verizon Billing issue
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If you are having issues with your Verizon bill be sure to make sure you read through your previous bill and your new bill. By referring back to your old bill you can see where new charges come from and possibly why.
The issue in GetHuman1681439's own words
I was adding an additional line to my existing * phones which I will be using for a business. I was told this *th phone for my business would be added to the same plan as the other * lines and then all * phones would share the same plan and our bill would go up roughly $** a month for that additional line. I asked for the cheapest phone seeing I only needed it to answer and return calls so I was giving a $* a month phone with a credit. I am pleased with that. My concern is that my original bill did go up $** with the * phones and also I recieved another bill for my separate business line for $**.**. Now I’m looking at an additional $** in monthly bills for * more lowest end phone ? I’m very confused and frustrated. I had problems at an authorized dealer and returned everything to work with a Verizon store directly and I thought this was settled and I was pleased with it until now I owe $** more a month? I would like this resolved today pleased I’m very frustrated with Verizon at this point. *Thank you, *Jeff Chase
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