We were without phone service from Fri. Oct ** til Mon Oct. **. We discovered no phone...

GetHuman-roechet's customer service issue with Verizon Billing from October 2018

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The issue in GetHuman-roechet's own words
We were without phone service from Fri. Oct ** til Mon Oct. **. We discovered no phone on Friday They were supposed to be there Sat. morning *-**. Then they texted **-*. Never Called. Called them at *pm . Said they were not coming - wait til Mon, perhaps they could come. I told them we were Seniors with health problems They didn't care. They finally showed Mon afternoon and fixed the problem around *pm. Got bill today and no credit on it.
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Verizon Billing

Customer service issue
Reported by GetHuman-roechet
Oct 19th, 2018 - a mon ago
I have an issue with Verizon Billing too
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Seen by 4 customers so far
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Timeline
GetHuman-roechet started working on this issue
Oct 19th 7:19pm