On July **th, Friday, I spoke with a Jamie stating I wanted * additional gigs of data...

GetHuman881083's customer service issue with Verizon Billing from July 2018

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Help with my Verizon Billing issue
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PIN on Account, Account Holder Name, Phone Number, Email, Billing Address, and Last 4 of Social Security
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The issue and preferred resolution, in GetHuman881083's own words:
On July **th, Friday, I spoke with a Jamie stating I wanted * additional gigs of data for this billing cycle ONLY. I was told the cost would be my standard bill of **.** plus an additional amount of **.** for the * gigs. I did not want to (and I specified) sign up for the * gig plan, just needed * additional gigs for this month ONLY! Checked my next bill it showed $***!?
I trust that Verizon Billing will make this right and come up with a resolution that is fair.
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Verizon Billing

Customer service issue
Reported by GetHuman881083
Jul 14th, 2018 - a mon ago
I have an issue with Verizon Billing too
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Seen by 2 customers so far
Similar issue to 113 others
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Timeline
GetHuman881083 started working on this issue
Jul 14th 7:20pm