My card was charged without my authorization all my money is gone and my over draft I c...

GetHuman816694's customer service issue with Verizon Billing from June 2018

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The issue in GetHuman816694's own words
My card was charged without my authorization all my money is gone and my over draft I canceled autopay months ago you guys took my kids birthday money and my rent money which is due tomorrow and I'm up for eviction. I need all my money back today I already called and canceled the transaction and my bank said the only way I can get my money back today is to get in contact with this company and get a refund and they can put my money back into my account. I don't want to any excuses because I've been through this before with you. If your not willing to give me my refund today I'm canceling my service and sending the phones back and switching to a more affordable and understanding service provider
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Verizon Billing

Customer service issue
Reported by GetHuman816694
Jun 24th, 2018 - 7 mons ago
I have an issue with Verizon Billing too
Not resolved
Seen by 2 customers so far
Similar issue to 83 others
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Items needed
PIN on Account
Account Holder Name
Phone Number
Billing Address
Last 4 of Social Security
GetHuman816694 started working on this issue
Jun 24th, 2018 11:35pm