I signed up for auto pay not realizing that my payment could be taken from my checking...

GetHuman-pabennet's customer service issue with Verizon Billing from June 2018

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The issue in GetHuman-pabennet's own words
I signed up for auto pay not realizing that my payment could be taken from my checking account as early as **th. That doesn't work for me. My SS check doesn't go into my checking account until the *th Wednesday of every month. this month I don't have SS benefits deposited until **th. Also, I have never heard of any of my other auto pay accounts take payments on different dates every month. I want to cancel auto pay or have the payment deducted from my checking account one day before it's due. Either will work for me? Please get this matter resolved before the **th. My checking account better not come up short because of this matter. Thanks.
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Verizon Billing

Customer service issue
Reported by GetHuman-pabennet
Jun 8th, 2018 - a yr ago
I have an issue with Verizon Billing too
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Seen by 5 customers so far
Similar issue to 637 others
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Items needed
PIN on Account
Account Holder Name
Phone Number
Email
Billing Address
Last 4 of Social Security
Timeline
GetHuman-pabennet started working on this issue
Jun 8th, 2018 2:20am
GetHuman-pabennet indicated the issue is not fixed yet.
Jun 14th, 2018 8:44pm
GetHuman-pabennet indicated the issue is not fixed yet.
Aug 20th, 2018 1:39am