I have your solar panels on lease. I didnt know my iverhang had dry rot when they inst...

GetHuman1924780's customer service issue with Verengo Solar from January 2019

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The issue in GetHuman1924780's own words
I have your solar panels on lease. I didnt know my iverhang had dry rot when they installed the panels and placed them right over the dry rot. I am going to need to-replace my roof. *How do i go about getting the panels off then reinstalling them so that they will still be under your care. Soon they may fall through if i can not get my roof done. I cant believe this would not have been addressed and mentioned to me ( the dry rot) and *or the panels placed higher on the roof where there is less damage. *Please help
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Verengo Solar

Customer service issue
Reported by GetHuman1924780
Jan 8th, 2019 - a mon ago
I have an issue with Verengo Solar too
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GetHuman1924780 started working on this issue
Jan 8th 7:35pm