I am inquiring about having my solar panels removed for a re-roof. After this winter i...
GetHuman-mnatekim's customer service issue with Verengo Solar from November 2018
Help with my Verengo Solar issue
First: share to improve GetHuman-mnatekim's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mnatekim's next move: talk to Verengo Solar when they open.
Verengo Solar's call center is closed now. We will send GetHuman-mnatekim a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-mnatekim may need:
Account holder name, Account number, and Billing address
The issue in GetHuman-mnatekim's own words
I am inquiring about having my solar panels removed for a re-roof. After this winter in the beginning of spring I need to have my roof re-done. I have several leaks due to the underlay being deteriorated. The roof is ** years old and in major need of repair due to several leaks coming into my residence. This has become a health issue due to potential mold growth inside the walls. I have had verengo solar for approximately six years. When they completed the install I inquired about removal of the solar panels in the future if I ever needed my roof re-done. At the time they told me that removal and re-install of the solar panels would cost $***. I leased the system for ** years. How do I go about setting up a future date in order to have the panels removed and re-installed?
GetHuman-mnatekim did not yet indicate what Verengo Solar should do to make this right.
I have an issue with Verengo Solar too
How GetHuman-mnatekim fixed the problem
We are waiting for GetHuman-mnatekim to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.