I am inquiring about having my solar panels removed for a re-roof. After this winter i...

GetHuman-mnatekim's customer service issue with Verengo Solar from November 2018

1 view
 | 
6 similar
 | 
0 following
Help with my Verengo Solar issue
First: share to improve GetHuman-mnatekim's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mnatekim's next move: talk to Verengo Solar when they open.
Verengo Solar's call center is closed now. We will send GetHuman-mnatekim a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-mnatekim may need:
Account holder name, Account number, and Billing address
The issue in GetHuman-mnatekim's own words
I am inquiring about having my solar panels removed for a re-roof. After this winter in the beginning of spring I need to have my roof re-done. I have several leaks due to the underlay being deteriorated. The roof is ** years old and in major need of repair due to several leaks coming into my residence. This has become a health issue due to potential mold growth inside the walls. I have had verengo solar for approximately six years. When they completed the install I inquired about removal of the solar panels in the future if I ever needed my roof re-done. At the time they told me that removal and re-install of the solar panels would cost $***. I leased the system for ** years. How do I go about setting up a future date in order to have the panels removed and re-installed?
GetHuman-mnatekim did not yet indicate what Verengo Solar should do to make this right.
I have an issue with Verengo Solar too
How GetHuman-mnatekim fixed the problem
We are waiting for GetHuman-mnatekim to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verengo Solar's attention and get better help faster. Tap below to get started.
Having Verengo Solar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mnatekim fixes it.
This email address isn't valid

Verengo Solar

Customer service issue
Reported by GetHuman-mnatekim
Nov 28th, 2018 - 9 mons ago
I have an issue with Verengo Solar too
Not resolved
Seen by 1 customer so far
Similar issue to 6 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mnatekim started working on this issue
Nov 28th, 2018 7:31pm