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GetHuman-aedmonds's customer service issue with VeraBradley.com from August 2018

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The issue in GetHuman-aedmonds's own words
Greetings,**I have a cardinal red microfiber Vera Bradley bag that is several years old, it is a Glenna Satchel. **It has quite a bit of dirt showing on it, on the handles and the bag. I have been spot cleaning it to get the stains off of it and they are still visible. **When I made a recent purchase of some Vera Bradley items I learned that the microfiber is not supposed to stain. **I am writing to find out if there is any thing that can be offered to me for this issue. **Haley at the International Mall in Tampa said that I may be able to mail it back and get some sort of rebate. **Let me know what my options are. **Thank you for your inspired product. **Sincerely, **Allison Edmonds Poff
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VeraBradley.com

Customer service issue
Reported by GetHuman-aedmonds
Aug 9th, 2018 - 7 mons ago
I have an issue with VeraBradley.com too
Fixed
Seen by 10 customers so far
Similar issue to 4 others
0 customers following this
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Timeline
GetHuman-aedmonds started working on this issue
Aug 9th, 2018 4:05pm
GetHuman-aedmonds indicated the issue is not fixed yet.
Aug 10th, 2018 2:12pm
GetHuman-aedmonds indicated the issue is not fixed yet.
Aug 11th, 2018 1:53pm
GetHuman-aedmonds indicated the issue is not fixed yet.
Aug 11th, 2018 1:54pm
GetHuman-aedmonds indicated the issue is not fixed yet.
Aug 11th, 2018 1:54pm
GetHuman-aedmonds indicated the issue is not fixed yet.
Aug 11th, 2018 1:55pm
GetHuman-aedmonds indicated the issue is not fixed yet.
Aug 11th, 2018 1:56pm
GetHuman-aedmonds indicated the issue is not fixed yet.
Aug 12th, 2018 5:08pm
GetHuman-aedmonds indicated the issue is not fixed yet.
Aug 24th, 2018 4:24am