I am locked out of my Venmo account, my wife tried to send me money but I cant access i...

GetHuman7564896's Locked Account issue with Venmo from June 2022

2 views | 418 similar | 0 following
Help with my Venmo issue
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GetHuman7564896's next move: talk to Venmo when they open.
Venmo's call center is closed now. We will send GetHuman7564896 a reminder to call them when they open. Nothing to do for now but wait!
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Before contacting them, items GetHuman7564896 may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman7564896's own words
I am locked out of my Venmo account, my wife tried to send me money but I cant access it. I’m afraid my account was linked to my old work phone number which is no longer in service. Please contact me to resolve this issue. Thank you so much for your assistance.

GetHuman7564896 did not yet indicate what Venmo should do to make this right.

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Venmo

Locked Account issue
Reported by GetHuman7564896
Jun 23rd, 2022 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 418 others
0 customers following this

Timeline

GetHuman7564896 started working on this issue
Jun 23rd 5:33pm