I got a new phone and whenever I tried to log into my existing Venmo account it started...

GetHuman-fridayal's Account Access issue with Venmo from December 2021

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Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-fridayal's own words
I got a new phone and whenever I tried to log into my existing Venmo account it started telling me that my username was incorrect so I figured it out which it was and I entered the correct username and ended up having to change my password a couple times and it still not letting me login

GetHuman-fridayal did not yet indicate what Venmo should do to make this right.

How GetHuman-fridayal fixed the problem

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Venmo

Account Access issue
Reported by GetHuman-fridayal
Dec 9th, 2021 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 109 others
0 customers following this

Timeline

GetHuman-fridayal started working on this issue
Dec 9th, 2021 12:51pm

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