My Venmo email needs resetting because Venmo froze my account**My email is ok but Venmo...

GetHuman-svince's Locked Account issue with Venmo from December 2020

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Before contacting them, items GetHuman-svince may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-svince's own words
My Venmo email needs resetting because Venmo froze my account**My email is ok but Venmo does not recognize it can I reset my password via my phone without email verification

GetHuman-svince did not yet indicate what Venmo should do to make this right.

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Venmo

Locked Account issue
Reported by GetHuman-svince
Dec 26th, 2020 - 2 years ago
Not resolved
Seen by 30 customers so far
Similar issue to 5607 others
0 customers following this

Timeline

GetHuman-svince started working on this issue
Dec 26th, 2020 10:05pm