I opened a Venmo account approximately * months ago and have only used it once. I am n...

GetHuman5415453's Account Access issue with Venmo from October 2020

Help with my Venmo issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5415453's own words
I opened a Venmo account approximately * months ago and have only used it once. I am now trying to transfer money using it again and can’t remember my password. I put in my email address and hit forgot password. I then received a message that I would receive a reset code in my email but it has been ** minutes and I have not received anything.**Can you please tell me how to do this? I would prefer a phone call at ***-***-**** but if that is not possible, please look at my account and tell me what I need to do.**Michelle Wilson*M*****@***.com**Thank you. I hope to hear from you this afternoon.**Sincerely,*Michelle

GetHuman5415453 did not yet indicate what Venmo should do to make this right.

How GetHuman5415453 fixed the problem

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Why Can't I Transfer Money from Venmo to My Bank Account?Why Can't I Accept Venmo Payments?Why Can't I Withdraw Venmo Money?How Do I Remove Venmo Limitations?How Do I Unsuspend My Venmo Account?
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Venmo

Account Access issue
Reported by GetHuman5415453
Oct 29th, 2020 - 4 months ago
Fixed
Seen by 10 customers so far
Similar issue to 5338 others
0 customers following this
Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN

Timeline

GetHuman5415453 started working on this issue
Oct 29th, 2020 7:55pm
GetHuman5415453 indicated the issue is not fixed yet.
Oct 30th, 2020 7:57pm
GetHuman5415453 indicated the issue is not fixed yet.
Oct 30th, 2020 7:57pm
GetHuman5415453 indicated the issue is not fixed yet.
Oct 30th, 2020 7:57pm
GetHuman5415453 indicated the issue is not fixed yet.
Oct 30th, 2020 7:57pm
GetHuman5415453 indicated the issue is not fixed yet.
Oct 30th, 2020 7:58pm
GetHuman5415453 indicated the issue is not fixed yet.
Oct 30th, 2020 7:58pm
GetHuman5415453 confirmed the issue is fixed. Hooray!
Oct 30th, 2020 8:29pm