Venmo froze my account about * months ago saying I needed to prove my identity. I didn...

GetHuman-dlinthom's customer service issue with Venmo from October 2020

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The issue in GetHuman-dlinthom's own words
Venmo froze my account about * months ago saying I needed to prove my identity. I didn't have my driver's license due to it being lost in a car accident and it's taken me this long to get documents needed. I downloaded and sent state provided I'd * days ago and just got a response today saying someone would contact me in * to * business days . I need my money for bills and I don't understand why it's taking so long since complying to provide there requested ID was what they said would resolve frozen account to be reactivated. Again I need my money now to keep my bills from going delinquent.

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Why Can't I Transfer Money from Venmo to My Bank Account?Why Can't I Accept Venmo Payments?Why Can't I Withdraw Venmo Money?How Do I Remove Venmo Limitations?How Do I Unsuspend My Venmo Account?
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Venmo

Customer service issue
Reported by GetHuman-dlinthom
Oct 22nd, 2020 - 7 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 5148 others
0 customers following this

Timeline

GetHuman-dlinthom started working on this issue
Oct 22nd, 2020 2:36am

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