I opened a Venmo account on my iPhone about * months ago. For some reason, I thought...

GetHuman-fromanjo's Account Access issue with Venmo from August 2020

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Before contacting them, items GetHuman-fromanjo may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-fromanjo's own words
I opened a Venmo account on my iPhone about * months ago. For some reason, I thought I hadn't succeeded and I tried a second time. Unfortunately, the second time I used my gmail account and set up a distinctive password. Now, I have two sets of ID credentials : One is for *****@***.com and the other is for *****@***.com. Each has a separate PW. I used the account on my phone to make several (maybe **) payments over the past two months. The problem is that now, I can't open the account with either set of credentials. I am not sure which of the two IDs is the one that I should use. I tried both alternatives with their respective passwords, but coudn't open the account with either. Getting a message in both cases that the ID and PW don't match. Probably, the easiest thing would be to figure out which ID the account is actually under and create a new PW for that ID and not use the bogus ID in the future. Can you help me sort this out.

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Why Can't I Transfer Money from Venmo to My Bank Account?Why Can't I Accept Venmo Payments?Why Can't I Withdraw Venmo Money?How Do I Remove Venmo Limitations?How Do I Unsuspend My Venmo Account?
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Venmo

Account Access issue
Reported by GetHuman-fromanjo
Aug 1st, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 3880 others
0 customers following this

Timeline

GetHuman-fromanjo started working on this issue
Aug 1st, 2020 7:28pm

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