GetHuman5051703's Dispute a Charge issue with Venmo from July 2020
Help with my Venmo issue
First: share to improve GetHuman5051703's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5051703 may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5051703's own words
I dont have a Venmo app and I have a Venmo bank charge on my statement. **Just trying to verify the charge and what it was for. The transaction number reported by my bank is ************a second charge appeared shortly after the first one and now I am missing over a thousand dollars out of my account!
That this money is needed to pay bills and it is really frustrating that there is no person to talk to. They don't have anyone answering Phone and you cant do chat unless you have an account. I don't want to sign up for something that just pulled desperately needed funds out of my bank!
I would like a full reversal of charges as these were not authorized and I do not have a venmo account
I have canceled the card issued by my bank.
I have an issue with Venmo too
How GetHuman5051703 fixed the problem
We are waiting for GetHuman5051703 to fix the problem and share the solution with the rest of us customers.
Please help with my Venmo issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Venmo customer problems.
GetHuman5051703 indicated the issue is not fixed yet.
Jul 11th 12:39am
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