Unauthorized Venmo bank charge

GetHuman5051703's Dispute a Charge issue with Venmo from July 2020

Help with my Venmo issue
First: share to improve GetHuman5051703's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5051703 may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5051703's own words
I dont have a Venmo app and I have a Venmo bank charge on my statement. **Just trying to verify the charge and what it was for. The transaction number reported by my bank is ************a second charge appeared shortly after the first one and now I am missing over a thousand dollars out of my account!
That this money is needed to pay bills and it is really frustrating that there is no person to talk to. They don't have anyone answering Phone and you cant do chat unless you have an account. I don't want to sign up for something that just pulled desperately needed funds out of my bank!
I would like a full reversal of charges as these were not authorized and I do not have a venmo account
Never
I have canceled the card issued by my bank.
How GetHuman5051703 fixed the problem

We are waiting for GetHuman5051703 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Venmo customer problems.
Why Can't I Transfer Money from Venmo to My Bank Account?Why Can't I Accept Venmo Payments?Why Can't I Withdraw Venmo Money?How Do I Remove Venmo Limitations?How Do I Unsuspend My Venmo Account?
Do you have a customer issue as well?
We can help you get Venmo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Venmo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Venmo

None
Dispute a Charge issue
Reported by GetHuman5051703
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 3624 others
0 customers following this

Timeline

GetHuman5051703 started working on this issue
Jul 10th 5:14pm
GetHuman5051703 indicated the issue is not fixed yet.
Jul 11th 12:16am
GetHuman5051703 indicated the issue is not fixed yet.
Jul 11th 12:27am
GetHuman5051703 indicated the issue is not fixed yet.
Jul 11th 12:39am

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies