My credit card has been used to open an account with your company without my knowledge...

GetHuman-rebesav's Dispute a Charge issue with Venmo from July 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-rebesav's own words
My credit card has been used to open an account with your company without my knowledge or permission. I have tried contacting customer support with no success. The amount of the fraud is over *,***.**. In order for me to dispute this with Huntington Bank I need information from Venmo regarding this account. I can be contacted at ***-***-****. ***-***-**** My name is Rebecca Savalan my email is below.

GetHuman-rebesav did not yet indicate what Venmo should do to make this right.

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Venmo

Dispute a Charge issue
Reported by GetHuman-rebesav
Jul 9th, 2020 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3610 others
0 customers following this

Timeline

GetHuman-rebesav started working on this issue
Jul 9th, 2020 6:17pm