Ok my wife and I have two separate phones,two seperate Facebooks,and two seperate debit...

GetHuman-jetizzle's customer service issue with Venmo from July 2020

Help with my Venmo issue
First: share to improve GetHuman-jetizzle's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jetizzle may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
The issue in GetHuman-jetizzle's own words
Ok my wife and I have two separate phones,two seperate Facebooks,and two seperate debit cards. My wife uses venmo and I have a chime card we are constantly moving money back and forth that way. Well she was moving $***.** from her card to mine through Facebook merchant deal on there and forgot that she had her card on both of our facebooks from sending someone else money and now the $***.** "the only money we have" is frozen up in the air I guess ,because you cant send and recieve money from the same card at the same time? It was an accident but man it shouldn't have took the money out any way it should have been an error. *Saying that exact problem with a ***!ALERT!*** CANT SEND AND RECEIVE FROM THE SAME CARD. Or something to that nature? Not take our only bit of money and freeze it. Now my children and wife and myself cant even live...,or have our fourth of july cookout. And the family is totally bummed out! CAN SOMEONE PLEASE HELP ME GET OUR MONEY BACK??? JOSHUA THOMAS fb: Joshy Thomas. Wife * fianc'e Brittanie Brown.. Her card is a Venmo card

GetHuman-jetizzle did not yet indicate what Venmo should do to make this right.

How GetHuman-jetizzle fixed the problem

We are waiting for GetHuman-jetizzle to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Venmo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Venmo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-jetizzle
Jul 4th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 3560 others
0 customers following this


GetHuman-jetizzle started working on this issue
Jul 4th, 2020 5:10pm