Ok my wife and I have two separate phones,two seperate Facebooks,and two seperate debit...

GetHuman-jetizzle's customer service issue with Venmo from July 2020

Help with my Venmo issue
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The issue in GetHuman-jetizzle's own words
Ok my wife and I have two separate phones,two seperate Facebooks,and two seperate debit cards. My wife uses venmo and I have a chime card we are constantly moving money back and forth that way. Well she was moving $***.** from her card to mine through Facebook merchant deal on there and forgot that she had her card on both of our facebooks from sending someone else money and now the $***.** "the only money we have" is frozen up in the air I guess ,because you cant send and recieve money from the same card at the same time? It was an accident but man it shouldn't have took the money out any way it should have been an error. *Saying that exact problem with a ***!ALERT!*** CANT SEND AND RECEIVE FROM THE SAME CARD. Or something to that nature? Not take our only bit of money and freeze it. Now my children and wife and myself cant even live...,or have our fourth of july cookout. And the family is totally bummed out! CAN SOMEONE PLEASE HELP ME GET OUR MONEY BACK??? JOSHUA THOMAS fb: Joshy Thomas. Wife * fianc'e Brittanie Brown.. Her card is a Venmo card

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Venmo

Customer service issue
Reported by GetHuman-jetizzle
Jul 4th, 2020 - 2 years ago
I have an issue with Venmo too
Not resolved
Seen by 12 customers so far
Similar issue to 3560 others
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GetHuman-jetizzle started working on this issue
Jul 4th, 2020 5:10pm