I’m from Mexico and living in Texas and my mother in law sent Mothers Day $ before I si...

GetHuman4887333's Trouble Receiving a Payment issue with Venmo from May 2020

Help with my Venmo issue
First: share to improve GetHuman4887333's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4887333 may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
The issue in GetHuman4887333's own words
I’m from Mexico and living in Texas and my mother in law sent Mothers Day $ before I signed up for Venmo, so my husband signed up for me on my phone but the email he used I can never get into so I can’t get in the Venmo account to accept it. I have another email i want to change it to. (*****@***.com)My mother in law contacted y’all to try and reverse payment but was told it can’t be done. Here’s the transcript ticket *********. I also think my husband linked my phone number to that Venmo account ***-***-****. What can we do so I can get my Mother’s Day $?

GetHuman4887333 did not yet indicate what Venmo should do to make this right.

How GetHuman4887333 fixed the problem

We are waiting for GetHuman4887333 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Venmo customer problems.
Why Can't I Transfer Money from Venmo to My Bank Account?Why Can't I Accept Venmo Payments?Why Can't I Withdraw Venmo Money?How Do I Remove Venmo Limitations?How Do I Unsuspend My Venmo Account?
Do you have a customer issue as well?
We can help you get Venmo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Venmo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Trouble Receiving a Payment issue
Reported by GetHuman4887333
May 29th, 2020 - 5 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 2923 others
0 customers following this


GetHuman4887333 started working on this issue
May 29th 7:15pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies