I’m from Mexico and living in Texas and my mother in law sent Mothers Day $ before I si...

GetHuman4887333's Trouble Receiving a Payment issue with Venmo from May 2020

Help with my Venmo issue
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Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
The issue in GetHuman4887333's own words
I’m from Mexico and living in Texas and my mother in law sent Mothers Day $ before I signed up for Venmo, so my husband signed up for me on my phone but the email he used I can never get into so I can’t get in the Venmo account to accept it. I have another email i want to change it to. (*****@***.com)My mother in law contacted y’all to try and reverse payment but was told it can’t be done. Here’s the transcript ticket *********. I also think my husband linked my phone number to that Venmo account ***-***-****. What can we do so I can get my Mother’s Day $?

GetHuman4887333 did not yet indicate what Venmo should do to make this right.

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Why Can't I Transfer Money from Venmo to My Bank Account?Why Can't I Accept Venmo Payments?Why Can't I Withdraw Venmo Money?How Do I Remove Venmo Limitations?How Do I Unsuspend My Venmo Account?
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Venmo

Trouble Receiving a Payment issue
Reported by GetHuman4887333
May 29th, 2020 - 5 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 2923 others
0 customers following this

Timeline

GetHuman4887333 started working on this issue
May 29th 7:15pm

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