I got a new phone number and I cannot access my Venmo account

GetHuman4137689's customer service issue with Venmo from December 2019

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Before contacting them, items GetHuman4137689 may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
The issue in GetHuman4137689's own words
The problem: I got a new phone number and I cannot access my Venmo account

GetHuman4137689 did not yet indicate what Venmo should do to make this right.

How GetHuman4137689 fixed the problem

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Customer service issue
Reported by GetHuman4137689
Dec 22nd, 2019 - 3 years ago
Not resolved
Seen by 48 customers so far
Similar issue to 2085 others
0 customers following this

Timeline

GetHuman4137689 started working on this issue
Dec 22nd, 2019 3:14pm
GetHuman4137689 indicated the issue is not fixed yet.
Dec 28th, 2019 11:58pm
GetHuman4137689 indicated the issue is not fixed yet.
Dec 29th, 2019 10:59am
GetHuman4137689 indicated the issue is not fixed yet.
Dec 29th, 2019 4:06pm

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