I got a new phone number and forgot to update my venmo with the new phone number. I am...

GetHuman4026142's Account Access issue with Venmo from December 2019

Help with my Venmo issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4026142's own words
I got a new phone number and forgot to update my venmo with the new phone number. I am unaware of what bank or card i used on the venmo account either. What i do know is my old phone number and current phone number is ***-***-**** and ***-***-****

GetHuman4026142 did not yet indicate what Venmo should do to make this right.

How GetHuman4026142 fixed the problem
I used my old phone to update the phone number
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Venmo

Account Access issue
Reported by GetHuman4026142
Dec 2nd, 2019 - 3 years ago
Fixed
Seen by 6282 customers so far
Similar issue to 1994 others
0 customers following this
Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN

Timeline

GetHuman4026142 started working on this issue
Dec 2nd, 2019 4:59pm
GetHuman4026142 confirmed the issue is fixed. Hooray!
Dec 3rd, 2019 5:15pm

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