I opened an account on Thursday or Friday I have the login information I have the usern...

GetHuman2949778's Account Access issue with Venmo from May 2019

Help with my Venmo issue
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Before contacting them, items GetHuman2949778 may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2949778's own words
I opened an account on Thursday or Friday I have the login information I have the username I have the password when I login it says that it needs to send me a code I do not know the email that was put in clearly it was a mistake on my part I don't know what the email is I can tell you where the payment came from who it came from I can give you their phone number that's probably linked to their account it's my brother my debit card was linked to his account I can verify that number the last representative that I was just emailing with back and forth it's telling me that it's not in any of the names that it should be then she just quit talking to me or responding I have the information I was able to change my password yesterday because I forgot it on my phone I got a text message with the link

GetHuman2949778 did not yet indicate what Venmo should do to make this right.

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Why Can't I Transfer Money from Venmo to My Bank Account?Why Can't I Accept Venmo Payments?Why Can't I Withdraw Venmo Money?How Do I Remove Venmo Limitations?How Do I Unsuspend My Venmo Account?
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Venmo

Account Access issue
Reported by GetHuman2949778
May 19th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 4300 others
0 customers following this

Timeline

GetHuman2949778 started working on this issue
May 19th, 2019 5:15pm