$****.** payment needs to be transferred to bank - debit card but wont go through. says...

GetHuman-pvurch's customer service issue with Venmo from December 2018

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The issue in GetHuman-pvurch's own words
transfer my balance ... $****.** payment needs to be transferred to bank - debit card but wont go through. says: "that didn't work".*PROBLEM NOT RESOLVED.
The rep was literally just reading from a script and repeated it word for word, over and over. useless waste of time. Talking to me like im a moron. I asked to talk to a manager who might speak to me like a human and not like a robot. I got a huff and put on hold for **min. No one ever picked up. I disconnected the call. Probably wont be using this service anymore - stick to PayPal. **PROBLEM NOT RESOLVED.
was advised they cant make it right, nothing they could do and too bad.
Used venmo a few times for business transactions. No issues but when it counts the most they failed in the worst way.
tried to transfer a few times, opened closed app, logged in on PC etc... nothing helped. -- PROBLEM NOT RESOLVED.
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Venmo

transfer to debit card - instant transfer
Customer service issue
Reported by GetHuman-pvurch
Dec 6th, 2018 - 6 mons ago
I have an issue with Venmo too
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Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN
Timeline
GetHuman-pvurch started working on this issue
Dec 6th, 2018 4:00pm
GetHuman-pvurch indicated the issue is not fixed yet.
Dec 6th, 2018 4:11pm