I sent a payment to my son Giovan Velazquez through Venmo and it is still pending. The...

GetHuman1704160's customer service issue with Venmo from December 2018

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Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
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To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1704160's own words
I sent a payment to my son Giovan Velazquez through Venmo and it is still pending. The money has come out of my account l.
GetHuman1704160 did not yet indicate what Venmo should do to make this right.
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Venmo

Customer service issue
Reported by GetHuman1704160
Dec 6th, 2018 - 7 mons ago
I have an issue with Venmo too
Not resolved
Seen by 2 customers so far
Similar issue to 1883 others
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Timeline
GetHuman1704160 started working on this issue
Dec 6th, 2018 6:41pm