I try to log into my account, asks for my phone number so I enter it, says its a new de...

GetHuman-scottipm's customer service issue with Venmo from December 2018

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The issue in GetHuman-scottipm's own words
I try to log into my account, asks for my phone number so I enter it, says its a new device for the account so it send a code to my email. But that email address is old and is no longer active so I can’t get the code to get into my account. Please help me get back into my account. My name is Scotti Miller, ********** is my phone number and *****@***.com is the new email address I need for the account. S*****@***.com is the one that is currently on the account and it is no longer and active email address. Thank you
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Customer service issue
Reported by GetHuman-scottipm
Dec 4th, 2018 - a mon ago
I have an issue with Venmo too
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Seen by 5 customers so far
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GetHuman-scottipm started working on this issue
Dec 4th, 2018 3:21am