I need to know if my stepson xxxxxxx has fraudulently accessed my bank account and tran...

GetHuman-mgypwsm's customer service issue with Venmo from November 2018

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The issue in GetHuman-mgypwsm's own words
I need to know if my stepson xxxxxxx has fraudulently accessed my bank account and transferred money from my account to some other account that he created or to his Bank America account through Venmo. I have two separate unauthorized charges one on Nov. for $**.** ********** NY, and Nov. $**.** on Nov. **th sane code on statement Venmo ********** NY. Please email me for more information, I have refuted the charges with my bank ,however I need to know if he was involved, Thank You The last four of the now close bank card is ****.
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Venmo

Customer service issue
Reported by GetHuman-mgypwsm
Nov 29th, 2018 - 9 mons ago
I have an issue with Venmo too
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Seen by 6 customers so far
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Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN
Timeline
GetHuman-mgypwsm started working on this issue
Nov 29th, 2018 12:14am
GetHuman-mgypwsm indicated the issue is not fixed yet.
Nov 29th, 2018 12:16am