I have a Venmo account. I got a new phone n tried to log in but said my password was in...

GetHuman1623191's customer service issue with Venmo from November 2018

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The issue in GetHuman1623191's own words
I have a Venmo account. I got a new phone n tried to log in but said my password was incorrect. I didn’t think it was but clicked the change password link anyway It sent link to my cell n I changed my pw syccesssfully BUT when I try to log in - I still cannot - says incorrect password or email. I want to be able to use my Venmo. Of course it won’t let me set up new acct bc my email*cell already connected to a Venmo acct. so what should I do?
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Venmo

Customer service issue
Reported by GetHuman1623191
Nov 25th, 2018 - 10 mons ago
I have an issue with Venmo too
Not resolved
Seen by 4 customers so far
Similar issue to 1711 others
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Timeline
GetHuman1623191 started working on this issue
Nov 25th, 2018 8:13pm