Before contacting them, items GetHuman1623191 may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
The issue in GetHuman1623191's own words
I have a Venmo account. I got a new phone n tried to log in but said my password was incorrect. I didn’t think it was but clicked the change password link anyway It sent link to my cell n I changed my pw syccesssfully BUT when I try to log in - I still cannot - says incorrect password or email. I want to be able to use my Venmo. Of course it won’t let me set up new acct bc my email*cell already connected to a Venmo acct. so what should I do?
GetHuman1623191 did not yet indicate what Venmo should do to make this right.
I have an issue with Venmo too
How GetHuman1623191 fixed the problem
We are waiting for GetHuman1623191 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.