I'm trying to log into my account from a different device because I got a new phone and...

GetHuman-sraleah's customer service issue with Venmo from October 2018

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Help with my Venmo issue
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GetHuman-sraleah's next move: talk to Venmo when they open.
Venmo's call center is closed now. We will send GetHuman-sraleah a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-sraleah may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-sraleah's own words
I'm trying to log into my account from a different device because I got a new phone and it sent a code to my email but I never received it.
GetHuman-sraleah did not yet indicate what Venmo should do to make this right.
I have an issue with Venmo too
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Venmo

Customer service issue
Reported by GetHuman-sraleah
Oct 12th, 2018 - 5d ago
I have an issue with Venmo too
Not resolved
Seen by 3 customers so far
Similar issue to 1214 others
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Timeline
GetHuman-sraleah started working on this issue
Oct 12th 7:35pm