I received a text with a verification code I did not request. Tried logging in and coul...

GetHuman1322567's customer service issue with Venmo from October 2018

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Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1322567's own words
I received a text with a verification code I did not request. Tried logging in and couldn’t. Tried again the following day I still couldn’t. My friend tried sending me money it said I needed to fix it. Tried doing a reset, never received an email or text. So I created a new account. Now I am trying to link my new account to my bank and it won’t because my old one is linked to my bank. I want my old account back. And to delete this new one. How did this even happen? Was my information sold to a third party and then hacked? I would like answers.
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Customer service issue
Reported by GetHuman1322567
Oct 11th, 2018 - 3 mons ago
I have an issue with Venmo too
Not resolved
Seen by 2 customers so far
Similar issue to 1201 others
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GetHuman1322567 started working on this issue
Oct 11th, 2018 11:26pm