My fiance sent me money to my venmo and it shows I accepted it but I can't send her any...
GetHuman-isaaccun's customer service issue with Venmo from September 2018
Help with my Venmo issue
GetHuman-isaaccun's next move: talk to Venmo when they open.
Venmo's call center is closed now. We will send GetHuman-isaaccun a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-isaaccun's own words
My fiance sent me money to my venmo and it shows I accepted it but I can't send her any money back even though I have credits on my venmo. I even tried to send it to my bank card and it wouldn't do it. Keeps saying try again!
GetHuman-isaaccun did not yet indicate what Venmo should do to make this right.
I have an issue with Venmo too
How GetHuman-isaaccun fixed the problem
We are waiting for GetHuman-isaaccun to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.