Hi. My name is Annagrace Willis. My Venmo is @annagrace-Willis. I just made a transacti...

GetHuman1039174's customer service issue with Venmo from August 2018

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Help with my Venmo issue
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The issue in GetHuman1039174's own words
Hi. My name is Annagrace Willis. My Venmo is @annagrace-Willis. I just made a transaction through Venmo to my friend Maddy Perkins (@maddy-Perkins-*). I sent her $***. I did this because I don’t have my card linked onto my account and she was going to get the cash out for me. She transferred the money but it won’t hit her account until august **. She just called me telling her that someone stole her card information and all the money from her account was leaked. Since my money has not hit her account yet, I’m hoping there’s a way to get my money back into my Venmo balance before it enters her account. I’ve been working hard for my money and I’m extremely upset I can’t cancel it myself and I can’t get in touch with Venmo through the phone. Please help me with this problem ASAP. I need the money back to pay for my bills. *-Annagrace Willis **Sent from my iPhone

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Why Can't I Transfer Money from Venmo to My Bank Account?Why Can't I Accept Venmo Payments?Why Can't I Withdraw Venmo Money?How Do I Remove Venmo Limitations?How Do I Unsuspend My Venmo Account?
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Venmo

Customer service issue
Reported by GetHuman1039174
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 838 others
0 customers following this
Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN

Timeline

GetHuman1039174 started working on this issue
Aug 26th, 2018 7:36pm
GetHuman1039174 indicated the issue is not fixed yet.
Aug 27th, 2018 5:44pm
GetHuman1039174 indicated the issue is not fixed yet.
Aug 27th, 2018 6:12pm

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