I tried logging into my venmo but it’s trying to send a security code to my old phone...

GetHuman-mbankman's customer service issue with Venmo from August 2018

2 views
 | 
805 similar
 | 
0 following
Help with my Venmo issue
First: share to improve GetHuman-mbankman's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mbankman may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
GetHuman-mbankman's next move: talk to Venmo when they open.
Venmo's call center is closed now. We will send GetHuman-mbankman a reminder to call them when they open. Nothing to do for now but wait!
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-mbankman's own words
I tried logging into my venmo but it’s trying to send a security code to my old phone. I don’t have access to that phone (**** last *) but was wondering if I could be emailed a link to get back into my Venmo
GetHuman-mbankman did not yet indicate what Venmo should do to make this right.
I have an issue with Venmo too
How GetHuman-mbankman fixed the problem
We are waiting for GetHuman-mbankman to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Venmo's attention and get better help faster. Tap below to get started.
Having Venmo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Venmo email you?
This email address isn't valid
Follow this issue
See how GetHuman-mbankman fixes it.
This email address isn't valid

Venmo

Customer service issue
Reported by GetHuman-mbankman
Aug 21st, 2018 - a mon ago
I have an issue with Venmo too
Not resolved
Seen by 2 customers so far
Similar issue to 805 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mbankman started working on this issue
Aug 21st 10:55pm