I tried logging into my venmo but it’s trying to send a security code to my old phone...
GetHuman-mbankman's customer service issue with Venmo from August 2018
Help with my Venmo issue
First: share to improve GetHuman-mbankman's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mbankman's next move: talk to Venmo when they open.
Venmo's call center is closed now. We will send GetHuman-mbankman a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-mbankman may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-mbankman's own words
I tried logging into my venmo but it’s trying to send a security code to my old phone. I don’t have access to that phone (**** last *) but was wondering if I could be emailed a link to get back into my Venmo
GetHuman-mbankman did not yet indicate what Venmo should do to make this right.
I have an issue with Venmo too
How GetHuman-mbankman fixed the problem
We are waiting for GetHuman-mbankman to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.